Act on Specified Commercial Transactions
- DealerARCADIA Co., Ltd.
- RepresentativeShinichi Urabe
- Address3-13-5 Asahi-machi, Kanazawa, Ishikawa Prefecture 920-0941 JAPAN
- Phone+81-76-234-7051
- Fax+81-76-234-7061
- How to orderOnline shop
- Definition of Time of PurchasingAt the time of we send you a confirmation mail after we receive your order online.
- Payment methodCash on delivery or payment in advance.
- Delivery methodInternational Shipping (You are responsible for assuring that the product can be lawfully imported to the destination country. )
- Delivery estimateBeing described in our confirmation mail.
- Defective productPlease send us details about the damage to your item(s) by mail. You'll also have the opportunity to tell us if you want to return the item for a refund or receive a replacement item.
- Returns and ExchangesAlthough we make every effort to manage and store our products in the best way possible, we offer replacements, and other remedies in the unlikely event that a product is delivered to you in a defective state. If you receive a defective products, send us your message within 8 days of the product delivery.These items must be unused.
We exchange if the product has not been used.
- Cost of returned itemsShipping cost for the returned items should be paid at your end, with making an exception for defective products.